Hello and welcome to the HMIS Agency Administrator Training.
In this training, you will:
- Understand your role as an Agency Administrator
- Understand the process of submitting tickets to Help Desk
- Learn how to train new HMIS users
- Learn the annual agency audit process and how to prepare for the audit
This training should only be completed for users assigned the role of Agency Administrator or Back-up Agency Administrator by their agency leadership. This training must be completed to be considered a certified Agency Administrator for your agency, and only Agency Administrators that complete this training will be able to submit requests for technical support from the HMIS Helpdesk.
Course Instructor
